Transaction flow
Four steps from authorization to settlement.
Patron kiosk
Patron Starts Transaction at the Kiosk
The patron selects their language from six options — English, French, Simplified Chinese, Traditional Chinese, Punjabi, or Arabic. The system checks responsible gaming limits and self-exclusion status before amount selection. The patron chooses an amount, reviews the applicable service fee, and completes a secure EMV chip and PIN card authorization. The entire patron-facing flow is completed at the self-service kiosk without cage staff involvement.
Authorization
Transaction Authorized and Queued at the Cage Workstation
The authorization is approved and instantly appears in the cage workstation's pending transaction queue. Cashiers see the card last four, the authorized amount, and a live countdown timer showing how much time remains before the pre-authorization expires. No manual refresh. No transaction ID lookup. No phone call between the kiosk area and the cage.
Cage workstation
Cashier Verifies Identity and Disburses Funds
The cashier retrieves the pending transaction by card last four, scans government-issued identification using the OPOS ID scanner, reviews the patron's photo and details, captures a digital signature on-screen, and disburses the cash. Both copies of the transaction receipt are printed automatically. Void and reprint are handled from the same workstation without calling support. Supervisor overrides and manager controls are built into the cage workflow.
Settlement
Funds Settle Directly to Your Merchant Account
Transactions settle directly to your casino's merchant account — not to SX2, not to a third-party intermediary. Your back-office portal shows real-time settlement data, transaction history, and reconciliation exports. The service fee revenue your patrons pay belongs entirely to your operation. SX2 PayTech charges a flat monthly licence fee for the software platform. There are no per-transaction fees and no buy-rate percentages paid to SX2.
The pricing model
How the flat-fee model compares to the status quo.
Traditional buy-rate model
Your vendor earns a percentage of every transaction your patrons run.
- Revenue share on every transaction — including waived fees
- Vendor controls the merchant relationship
- Long contract terms with limited leverage at renewal
- Vendor-generated reporting — you see what they give you
- Feature requests that go unanswered
SX2 PayTech flat-fee model
You pay a fixed monthly licence fee and keep all the transaction revenue.
- Flat monthly licence fee — no per-transaction costs to SX2
- You own the merchant relationship with your acquirer
- All service fee revenue stays on property
- Real-time back-office reporting — your data, your access
- Remote updates and configuration without site visits
Getting started
Most properties are live within 30 days.
Phase 01
Gateway & Acquirer Setup
SX2 introduces the relationship with your payment gateway and acquirer and manages the technical integration as part of onboarding. Your gaming licence and existing regulatory relationships are not affected.
Phase 02
System Configuration
Platform configuration is completed remotely — kiosk amount presets, language settings, VIP fee tiers, responsible gaming controls, and jurisdiction-specific compliance rules are all set before go-live.
Phase 03
Staff Training & Go-Live
Cage staff training is conducted on-site prior to launch. A supervised go-live period ensures your team is confident and any property-specific adjustments are made before independent operation.
See what the model looks like for your property.
Book a 30-minute walkthrough with the SX2 team.
No commitment required. We work with licensed gaming operators in the United States and Canada.