SX2 PayTech Inc. ("SX2," "we," "us," or "our") is committed to protecting the privacy of individuals who visit sx2paytech.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights. SX2 operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
This Policy applies to information collected through the Site only. It does not govern personal information processed through the SX2 software platform, which is subject to data processing agreements with licensed gaming operators.
Section 1
Information We Collect
We collect personal information only when you voluntarily provide it. This may include your name, job title, organization, email address, and phone number when you submit a demo request or contact form; the content of any inquiry or message you send us; and technical information collected automatically when you visit the Site, such as IP address, browser type, device type, and pages visited.
Automatically collected technical information does not identify you personally. We do not collect sensitive personal information such as financial account details, government identification, or health information through this Site.
Section 2
How We Use Your Information
We use the information we collect to respond to your inquiries and demo requests; follow up with you about our platform and services; improve and maintain the Site; comply with legal obligations; and detect and prevent fraud or security incidents. We do not sell your personal information to third parties.
Section 3
Legal Basis for Processing
We collect and process your personal information with your consent, provided when you submit a form, or where necessary for our legitimate business interests in responding to inquiries and promoting our services, provided those interests are not overridden by your privacy rights.
Section 4
Data Residency
SX2's infrastructure is hosted in Canada on Google Cloud Platform, with data residency maintained within Canadian borders. We do not transfer personal information collected through this Site outside of Canada without your consent, except where required by law.
Section 5
Disclosure of Your Information
We do not disclose your personal information to third parties except to trusted service providers who assist us in operating the Site, subject to confidentiality obligations consistent with this Policy; where required by law, regulation, or court order; in connection with a business transaction such as a merger or acquisition, where the receiving party is bound by obligations no less protective than this Policy; or with your explicit consent.
Section 6
Cookies
The Site may use cookies and similar technologies to improve user experience and analyze Site traffic. You can configure your browser to refuse cookies, though some Site features may be affected. We do not use cookies to track you across unrelated third-party websites or for targeted advertising.
Section 7
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Inquiry and demo request information is retained for a period reasonable to complete the evaluation process, after which it is securely deleted or anonymized.
Section 8
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Section 9
Your Rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Request deletion of your personal information, subject to our legal obligations
- Lodge a complaint with the Office of the Privacy Commissioner of Canada or a relevant provincial privacy authority
To exercise any of these rights, contact us using the information below.
Section 10
Third-Party Links
This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies directly.
Section 11
Changes to This Policy
We may update this Privacy Policy at any time. The effective date at the top of this page reflects the most recent version. Continued use of the Site constitutes acceptance of any updated Policy.
Section 12
Contact Our Privacy Officer
Privacy Officer, SX2 PayTech Inc.
We will respond to privacy inquiries within 30 days.